Assistant Service Manager

Harley-Davidson of Scottsdale is growing, and we’re looking for an Assistant Service Manager to join our team. This role is key in creating a customer experience that keeps riders coming back and drives referrals to the dealership.

Responsibilities include:

• Assist in overseeing daily operations of the service department

• Help maximize technician productivity and efficiency

• Monitor quality of work and assist with challenging service jobs when needed

• Support warranty administration, repair orders, and parts coordination

• Maintain smooth workflow and communication between departments

• Lead, coach, and support service department staff

• Assist with scheduling, task delegation, training, and performance management

• Deliver exceptional customer service while maintaining professionalism and ethical business practices

• Continue developing product knowledge and dealership service expertise

Qualifications:

• Experience in a motor vehicle dealership service department

• Strong leadership and communication skills

• Sales experience in a commission-based retail environment preferred

• Ability to work in a fast-paced environment and multitask effectively

• Passion for customer service and team development

Physical Requirements & Work Environment:

• Standing and walking for extended periods

• Occasional lifting and balancing of heavy motorcycles

• Exposure to loud noise, chemicals, and outdoor conditions during events and dealership activities

If Harley-Davidson of Scottsdale sounds like a shop you’d like to be a part of, apply now or forward your resume to recruiting@yampowersports.com.

Please no phone calls.

Equal Opportunity Employer.